Return & Refund Policy

Return Eligibility and Timeframe

At Mrs. Meyer’s Clean Day, you may request a return within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and accompanied by the original packaging whenever possible.

How to Initiate a Return

Begin the return process by emailing us at annanoko550@gmail.com with the following information:

Your order number
The specific item you wish to return
The reason for the return

Please do not send any products back before receiving explicit instructions from us.

Returns Due to Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, notify us immediately via email at annanoko550@gmail.com. Include photos showing the issue along with your order details so we can evaluate the problem and provide a suitable solution.

Return Shipping Responsibilities

Customers are responsible for return shipping costs unless the reason for return is a damaged, defective, or incorrect product.

Refund Processing

Once we receive and inspect your returned items, we will inform you whether your refund is approved. Approved refunds are typically processed within 5-10 business days and credited back to your original payment method.

Note that your bank or payment provider may require additional time to reflect the refund in your account.

Order Cancellation

If you wish to cancel an order, please contact us within 24 hours of placing it. Cancellations cannot be guaranteed once an order has been processed or shipped.